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Terms & Conditions

FORMS OF PAYMENT:

PayPal. Safer. Simpler. Smarter:  Our PayPal secure server will accept PayPal as well as all major credit/debit cards.  Your items will be shipped when payment is received.

You do not need a PayPal account to purchase by credit or debit card. Payment through our checkout is simple and secure.  Payment is via Lizzy's PayPal email  angellight2344@aol.com through our secure server.

SHIPPING RATES:

Shipping is by First Class mail. Items are shipped in a gift box in a padded envelope. Jewelry is custom made for you so please allow 1-5 business days processing time for your custom item to be made. First Class mail usually takes 2-5 working days. Allow more time around the holidays. Rates for U.S. states and territories are as follows:

Standard Mail is set at a rate of $5.00 per order for all jewelry.

Priority Mail is an additional $8.00 including insurance and delivery confirmation. *See note below.

We make every effort to ship your priority mail orders promptly - hopefully within 24 hours or less.

*Note: Our PayPal checkout system does not give you the Priority Mail option. If you would like your item shipped using this option, please include a note in the "special instructions" section and we will send you a separate invoice for the additional shipping charge. ($5.00 standard shipping will be added at the Checkout)

INTERNATIONAL SHIPPING:

We welcome international orders. Shipping charges are the actual cost of shipping. First Class shipping to most countries is reasonable in price and is usually safe, but does not allow insurance or tracking.  Please contact us at sales@heavenlystarjewelry.com for shipping information. We will send you an invoice through PayPal for the agreed additional shipping cost.

Shipping rates and regulations vary depending on the country to which we are shipping your item. We do make it a priority to get all items shipped as soon as possible using the method that suits you best.

RETURNS:

We want you to be happy with your purchase. Returns or exchanges may be made within 20 days of receipt. Credit will be made in the original form of payment. Items must be returned in the original condition and well packed with delivery confirmation. Shipping fees are not refundable.

Please contact us at sales@heavenlystarjewelry.com if you wish to return an item so we know to look for it.

PRODUCT AVAILABILITY AND PRICING:

Infrequently, data and pricing may be inaccurately displayed on our site due to system or human errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any errors when they occur and we do not honor inaccurate or erroneous prices. We apologize for any inconvenience that this may cause.

Privacy Statement:

We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future or wish to unsubscribe from our newsletter, please let us know by sending an e-mail and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement:

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Contact us:

By email - sales@heavenlystarjewelry.com

 


 

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